Unbox & inspect
Open the sealed package and verify tamper-evident seals. Check the device and included accessories for physical damage. If anything looks wrong, contact support before powering on.
This guide walks you through unboxing, initializing, and protecting your device so you can safely access crypto apps.
Follow these steps sequentially. Take your time with the recovery seed — it is the only backup of your funds. Never share it with anyone and never type it into a computer or phone.
Open the sealed package and verify tamper-evident seals. Check the device and included accessories for physical damage. If anything looks wrong, contact support before powering on.
Connect the device to your computer using the supplied cable. The device will guide you through basic checks. Only use official apps or recommended interfaces to proceed.
On the device, choose “Create new” to generate a new private key. The device will generate a recovery phrase — write it down exactly, in order, on the provided recovery card.
Store the recovery phrase in multiple secure locations (e.g., a safe or encrypted metal backup). Do not take photos or enter it into online forms. Consider using a metal backup for long-term protection against fire or water.
Choose a strong PIN on the device to prevent unauthorized use. Optionally enable a passphrase (a 25th word) for an extra layer of security — understand that losing the passphrase means losing access to funds.
Open the official companion application and connect your device. Verify the device fingerprint and first few addresses on-screen before sending or receiving funds. Always confirm transactions on the device, not just in the app.